We offer free shipping to anyone within the contiguous United States. All products are shipped via USPS or UPS. We typically ship orders within 24-48 hours. If we expect any delays, we will notify you promptly.
All products have a 15-day return window from the date received. If you would like to return a product, please use the contact form and we will respond with a return label and further instructions. Please note: we charge a $5.99 return shipping fee for all returns. We will deduct this amount from your refund.
If the item is returned to us damaged, we reserve the right to refuse the item.
While we want and expect our pieces to last, we also understand that life happens. Whether it’s a stain from a night out, a tear from chasing the family or anything in between - if you don’t want it, don’t worry, we do! We will take back any of our pieces and take the responsibility of keeping it alive, recycling or disposing of it!
If you want to send us a piece, please use the contact us form. Below are the steps we take to ensure that our garments stay out of the landfill and how each piece can find a new home!
A few alterations, quick sew, good wash and some love can save quite a few pieces! Of the pieces that rock it and are viable for donation, we send them to Dress For Success. Dress For Success mission “is to empower women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life.” Of the pieces that don’t work for DFS but can still be worn, we donate it to other local non-profits.
At this stage, we can no longer save the garment and it’s time to find some more creative solutions.
For the scarps that don’t sell, we save them all! The plan is that if we accumulate enough scraps, we will use Lenzing’s Refibra technology to give them another life! Hopefully everything sells before this step but that is the plan!
This is never what you want to hear but unfortunately, it’s an inevitable part of the process. Nothing can ever be 100% perfect and 100% waste free. We understand that at some point our garments life cycle will come to an end. For ours, that means incineration. Incineration of usable fibers is terrible but incineration of unusable fiber provides energy to the grid. Most Life Cycle Assessment studies describe incineration as a positive step if all else fails. Remember, this is the last step.
The objective is simple - Buy a piece of non-agricultural land and run different ecological studies on the effects of natural fabric biodegradation on the natural environment. Our goal is to document everything and find ways of improving the process for the entire system! We can do this will all of our undyed pieces. More to come later!
At our core, Soluna Collective is based on six values. Ethically Made - All artisans meet global fair trade standards. Women Led - Soluna is women led and so are our major suppliers. Better Materials - Our material mix includes organic cotton, linen and tencel. BIPOC - As a POC owned business, representation of the BIPOC community is essential to us. Handmade - We believe in working with hands over machines. Eco Dyes - All dyes are GOTS certified. We also have a takeback program! Whether it’s a stain from a night out, a tear from chasing the family or anything in between - if you don’t want it, don’t worry, we do! We will take back any of our pieces and take the responsibility of keeping it alive, recycling or disposing of it. Read more in our return policy.
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